Job Description

PT Night Audit Hotel Desk Agent Holiday Inn Express & Suites Punta Gorda FL Location Punta Gorda, FL :

About Us:

Holiday Inn Express & Suites Punta Gorda is a proud member of the IHG brand, known for delivering exceptional service and creating memorable experiences for our guests. We are committed to providing a warm and welcoming environment where our guests feel at home. If you are passionate about hospitality and want to be part of a dynamic team, we invite you to join us as a Night Auditor.

Position Overview:

As a Night Auditor at Holiday Inn Express & Suites Punta Gorda, you will play a vital role in ensuring the smooth operation of our hotel during the overnight hours. You will be responsible for maintaining accurate financial records, assisting guests with their needs, and ensuring their overall satisfaction. This position offers a unique opportunity to work independently and make a significant impact on our guests' experience.

Key Responsibilities:

• Perform the nightly audit of the hotel's financial transactions, ensuring accuracy and completeness.
• Check in late-arriving guests and assist with any inquiries or requests they may have.
• Handle guest check-outs and settle accounts, including processing payments and providing receipts.
• Respond to guest inquiries and resolve any issues or concerns promptly and professionally.
• Maintain a secure and organized front desk area.
• Prepare daily reports and distribute them to the appropriate departments.
• Ensure the safety and security of the hotel by monitoring surveillance cameras and performing routine security checks.
• Prepare full breakfast of hot foods and coffee to provide early morning breakfast setup
• Perform any other duties as assigned.

Qualifications:

• Previous hotel front desk or night audit experience is preferred but not required.
• Strong attention to detail and excellent organizational skills.
• Exceptional customer service
• Exceptional communication skills.
• Ability to work independently and make decisions.
• Proficiency in computer systems, including hotel property management software (PMS).
• Ability to stay awake between the hours of 11 PM and 7 AM
• Ability to stand behind a desk for long periods of time.
• Overnight shifts, including weekends and Holidays are required.

Benefits:

• Competitive compensation.
• Paid on-the-job training.
• Opportunity for career growth within the hotel industry.
• Employee discounts on hotel stays within the brand.
• Paid time off and holiday pay.
• Ongoing training and development opportunities.

How to Apply:

If you are a motivated and customer-focused individual looking to embark on a rewarding career in the hospitality industry, we want to hear from you! Please submit your resume and a brief cover letter explaining why you are the ideal candidate for the Night Auditor position.

Holiday Inn Express & Suites Punta Gorda is an equal opportunity employer and we encourage candidates of all backgrounds to apply.

Join our team and be part of creating memorable experiences for our guests!

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Night shift
• On call
• Overnight shift
• Overtime
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

Job Tags

Hourly pay, Holiday work, Shift work, Early shift,

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