Tristar Hotel is seeking a Remote Customer Service Representative to provide exceptional support to our guests from the comfort of your home. In this role, you will assist guests with reservations, inquiries, and concerns, ensuring a seamless and enjoyable experience.
Key Responsibilities:
Handle inbound and outbound calls, emails, and chat inquiries from guests.
Assist with hotel reservations, modifications, and cancellations.
Provide information on hotel amenities, policies, and local attractions.
Address guest concerns and resolve issues promptly and professionally.
Process payments and ensure accurate billing.
Collaborate with hotel staff to coordinate special requests.
Maintain detailed and accurate records of guest interactions.
Join Tristar Hotel Group and be part of a team committed to providing world-class hospitalityall from the comfort of your home.
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